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Terms of Service

Last updated: 1 November 2026

1. About CogsHelper

CogsHelper is operated by 1134 Digital LLC, a Florida limited liability company in the United States. We provide inventory management software for independent record shops and vinyl collectors. By creating an account, you agree to these terms.

2. Your Account

You must provide accurate information when creating your account. You are responsible for maintaining the security of your password and for all activity under your account. Notify us immediately at [email protected] if you believe your account has been compromised.

3. Use of the Service

You may use CogsHelper for lawful purposes only. You may not use the service to violate any applicable laws or regulations, infringe on any third party's rights, or interfere with the service's proper operation. We reserve the right to suspend or terminate accounts that violate these terms.

4. Subscriptions and Billing

CogsHelper offers paid subscription plans. Subscription fees are billed in advance on a monthly or annual basis. You may cancel at any time; cancellation takes effect at the end of your current billing period. We do not issue prorated refunds for partial subscription periods.

5. Your Data

You retain ownership of all data you upload to CogsHelper, including inventory listings, images, and pricing information. By using the service, you grant us a limited license to store and process that data to provide the service. We do not sell your data to third parties. See our Privacy Policy for details.

6. Data Export and Deletion

Shop owners can download their account data at any time in Settings → GDPR on the website, and you can delete your account there or in the phone app; a shop's only owner must email us first. Each customer's details and purchases, and sales reports, have their own downloads. For a complete copy of a shop's data, or anything the tools don't cover, email [email protected]. We will respond to verified requests within 30 days.

7. Third-Party Integrations

CogsHelper integrates with third-party services including Discogs, WooCommerce, Shopify, eBay, Square, Stripe, Google and Apple sign-in, Resend, and Cloudflare. Your use of those services is governed by their respective terms and privacy policies. We are not responsible for those services.

8. Shops in the United Kingdom

These clauses apply when a shop in the United Kingdom uses CogsHelper for its business.

Data processing. Our UK Data Processing Agreement is part of these terms, and accepting these terms accepts it. The shop is the controller of its customer and staff records and we handle them for the shop. On data protection, the agreement wins over anything else in these terms.
Your customers and staff. The shop is the seller to its customers and the employer of its staff. The shop is responsible for its prices, tax settings, receipts, refunds, notices to its customers, marketing permissions, staff records and how tips are shared. CogsHelper's settings and reports help, but the shop must check they meet its own legal duties. Return settings and receipt wording do not take away customers' legal rights.
Leaving. When a UK shop leaves, we give it a copy of its records and delete them within 90 days, unless it asks us in writing to keep its sales records for it.
Privacy complaints. Email [email protected]. We acknowledge within 30 days, look into it, keep you informed and tell you the outcome without undue delay. You can also complain to the UK Information Commissioner's Office.
Rights the law gives you. Nothing in these terms excludes liability that the law does not allow to be excluded, or takes away anyone's legal data-protection rights.

9. Limitation of Liability

To the maximum extent permitted by law, 1134 Digital LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of CogsHelper. Our total liability for any claim is limited to the amount you paid us in the three months preceding the claim.

10. Changes to These Terms

We may update these terms from time to time. We will notify you of material changes by email or by a notice within the app. Your continued use of CogsHelper after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of the State of Florida, USA, and the state and federal courts in Florida decide any dispute about them. This does not take away protections that the law where you are gives you and that a contract cannot change. The International Data Transfer Agreement inside the UK Data Processing Agreement is governed by the law of England and Wales, as that agreement requires.

12. Contact

Questions about these terms? Email us at [email protected].